Modernize eCommerce Without Paying Twice
The Safe Harbor Exit Program helps reduce the switching cost barrier for current Billtrust customers.
If contract timing or exit fees are holding you back, Safe Harbor can provide a credit to offset those costs so you can move forward with a modern B2B experience sooner.

Why
Now?
The Burden of Stagnation
When an eCommerce platform stops advancing, the responsibility shifts to your internal teams to carry the load of a growth channel through manual workarounds. You are often paying for innovation-grade software while receiving only utility-grade value.
The Cost of Inaction
Waiting feels safe—until it isn’t. From stalled adoption to harder ERP upgrades, staying on a non-advancing foundation is an active decision with real downstream costs.
The Safe Harbor Program
The Safe Harbor Program is designed specifically for Billtrust eCommerce customers who are ready to modernize but don’t want contract timing or transition risk to hold them back. It removes the financial friction of moving now—while pairing a modern commerce platform with a proven execution partner.
Billing Deferral
Your CX1 CIMM2 subscription term does not commence until exactly four months (120 days) after contract signature. This ensures you aren’t paying for two platforms simultaneously during your transition.
Buyout Credits
We offer one-time credits of up to $20,000 to offset a portion of your remaining Billtrust contract obligation. These credits are applied directly to your implementation and professional services invoices.
Strategic Partner
Leverage ImpaqX’s deep technical mastery of the CX1 CIMM2 platform to go beyond a basic migration and launch. As your dedicated technology partner, ImpaqX optimizes every site element and workflow, ensuring your digital commerce strategy is built for high performance and long-term scalability.
Momentum, Not Maintenance.
Join leading distributors like Vamac, CTC Supply, and Lee Supply who moved from Billtrust to a modern foundation built for continuous evolution. Unilog’s CX1 CIMM2 provides the required extensible commerce engine to support how your customers work today.
Safe Harbor Exit Program Eligibility Requirements
Active Billtrust eCommerce (Second Phase) user
Minimum 36-month Unilog agreement
New CX1 CIMM2 subscription agreement
Written proof of remaining Billtrust obligation
Agreements must be signed on or before March 31, 2026
One-time use per legal entity
Frequently Asked Questions
The program exists to accelerate the acquisition of Billtrust eCommerce customers who are contract-constrained but experiencing platform stagnation. Unilog subsidizes your exit cost from a non-advancing platform in exchange for a durable, multi-year agreement.
The annual subscription term for CX1 CIMM2 begins exactly 120 days after contract signature. This is a deferred start, not a discount; you receive a full 12-month subscription beginning on that deferred date.
The credit offsets your remaining Billtrust obligation by applying a one-time credit to Impaqx implementation and professional services invoices. Based on verified documentation of your Billtrust ARR, this credit is typically $10,000 or $20,000.
The CX1 CIMM2 subscription includes a standard four-month (120-day) deferment period from the date of contract signature. While implementation timelines can vary based on project complexity, the annual subscription term begins at the end of this 120-day window regardless of the project’s current phase
Yes. All Safe Harbor agreements must be executed on or before March 31, 2026.
Ready to Make the Switch?
Contact your Unilog Account Executive today to request a Safe Harbor assessment. We will review your obligation and provide a custom proposal.
Request Assessment