Keeping Customer Relationships at the Center of Your Strategy
Wholesale distribution is a huge marketplace, with little to differentiate the products each player offers. The way you treat your customers is the one thing…
Deck your e-stores with some candy!
Consumers look forward to the holiday season with a lot of anticipation as this season spells big and good deals. As someone who is trying…
Optimizing Customer Experience Online
Providing a fulfilling and satisfying customer experience can be the difference between success and failure for an eCommerce store. Such stores rely heavily on the…
Bridging the Gap: eCommerce & Physical Store
The growth of online shopping has been dramatic and ably aided by the advent of smartphones and tablets. Some of the reasons that make online…
Want to succeed in your e-business? Be a customer
You’ve now decided to take your business on to the web and have set up your eCommerce platform. What’s next? How will you grow your…
Making your B2B eCommerce Customer feel at Home
B2B eCommerce Must-haves: Improve the Customer Experience B2B eCommerce is the buzz today, but not every vendor knows what he’s doing. While some vendors have…
Handling Customer Service for Your Online Business Through Social Media
In earlier blogs, we’ve discussed how social media plays a role in the future of eCommerce as it evolves into social commerce. Now let’s explore…
Shopping in the digital age and ZMOT
Smart devices and their allies are heralding a wave 0f changes in shopping by allowing the potential buyers to understand the brand or product thoroughly…