B2B distributors today face a costly challenge: moving from basic manufacturer specs to rich, engaging product interactions that actually convert.
Buyers expect more. They research more. According to Forrester, they’re 74% of the way through their decision‑making process before they even talk to a sales rep. That means your product content is your silent salesperson—and its quality directly impacts whether customers click “Buy” or bounce to a competitor.

The good news? You don’t have to settle for generic data. With enhanced product content, you can empower buyers, differentiate your business from competitors, and drive measurable growth.
What is Enhanced Product Content? Beyond Basic Manufacturer Data
Enhanced Content vs. Basic Content: Key Differences
Basic manufacturer data often means minimal specs, a low‑res image, and maybe a one‑line description. For complex, technical products in B2B industries like plumbing, HVAC, or electrical, that’s not enough—buyers need detailed specs, compliance info, and installation resources to make confident decisions.

Enhanced product content goes further: high‑resolution images, detailed specs, CAD files, certifications, manuals, cross‑sells, and more—helping buyers make faster, smarter decisions. Nielsen Brandbank reports 76% of shoppers prefer enhanced content and, when rich media is available on product pages, businesses see an 11% increase in add‑to‑cart rates.
Technical specifications
Rich imagery and multiple angles
CAD drawings and exploded views
Certifications and compliance
User manuals and installation guides
Custom SKU creation
Product information management (PIM)
Why Enhanced Product Content Matters to B2B Buyers
The Changing B2B Buying Journey
B2B buyers increasingly shift from traditional in-person or phone orders to researching and purchasing online, often from the field or job site. They expect the same rich information as B2C buyers. Even in slower-adopting industries, this change is accelerating. McKinsey reports that over 70% of B2B decision-makers are open to making new, fully self-serve or remote purchases. Poor content means lost revenue, missed digital sales, and falling behind competitors who meet buyers where they search.
Impact on Search Visibility and Conversion
Detailed, enriched pages rank higher in search engines, helping you get found before your competitors. They convert better, too. Amazon claims their A+ enriched content can increase sales by 8% to 20%, giving B2B distributors a real edge in crowded markets.
Enhanced Content as a Competitive Advantage
Price isn’t your only lever. Better content builds trust and loyalty, increases average order value, and keeps customers coming back. It positions your business as the go-to source for reliable, complete product information, even in a competitive market.
See the Power of Enhanced Product Content—Free
Get 10 of your product SKUs professionally enriched at no cost. Experience the impact Unilog content can have on buyer engagement and conversion.
8 Types of Enhanced Content Services that Drive B2B Growth
Each B2B vertical has unique content challenges—from complex specs in PVF and Industrial Supply to installation details for HVAC and Construction. Distributors looking to solve these challenges and differentiate themselves in the marketplace can integrate custom product content into their digital sales channels.
More than just data enrichment, enhanced content services improve taxonomy and category attribution to better serve customers, optimize product images to better market and highlight products, and provide competitive SKU analysis to advance marketplace positioning.
Here are eight custom data services that experienced content providers offer to meet your individualized content needs:
Custom SKU Creation & Enrichment
Have SKUs built and enhanced to follow your specific data standards, taxonomy, or format that include optimized descriptions in your brand voice, detailed attributes for complex items, and relevant images, documents, and videos.
Custom Taxonomy Development
Whether you need a brand new product taxonomy, or want to revamp or improve your current taxonomy, taxonomies can be designed specifically for your industry that best represent your product catalog and drive better search results.
Product Content Gap Fill
A lack of product information such as key measurements, images, or manuals detract buyers. Fully enrich your data with custom product content gap fill services to give site visitors complete and accurate information to make a confident purchasing decision.
New Item Setup & Retailer Data Entry
Accelerate your speed to market for new items by having a trusted partner set up, format, and onboard the SKUs for syndication across your digital sales channels.
Web Scraping & Data Extraction
Gain a marketplace advantage with smarter insights about your competitors’ product offerings and pricing. Using online scraping, data is extracted from targeted websites that track content trends, monitor pricing, and provide a competitive baseline for your product offerings.
Competitive SKU Cross‑Referencing
Empower your sales team and better serve your customers by having your SKUs cross‑referenced with competitor products. More B2B buyers are looking for comparison shopping tools on distributor sites, and internally, your teams can use cross‑referenced SKUs for market analysis and competitive positioning.
Digital Asset Optimization
Make your online images and PDFs more engaging and professional with the help of digital asset optimization. Visual formatting and enhancements such as removing backgrounds from product images, using AI‑based tools to improve resolution, and integrating features and bullets into images make your content a differentiator.
Data Cleansing
Create a better online experience by presenting site visitors with fully cleansed, normalized, and standardized data on your site. Starting with your ERP data, data cleansing entails removing duplicate SKUs, standardizing attribute values, and ensuring all brand names are displayed consistently. Data is also matched and merged across your enterprise systems.
How to Implement Enhanced Product Content at Scale
Putting enhanced content in place across thousands of SKUs requires a clear plan. The steps below explain how to tackle assessment, workflows, and measurement with confidence:
Assessment and Prioritization Strategies
Audit your catalog thoroughly, then develop a clear prioritization strategy: focus first on best‑sellers, high‑margin SKUs, seasonal items, and high‑traffic pages with low conversions. Use data insights to identify content gaps, customer questions, and opportunities to enhance underperforming categories.
Content Creation Workflow
Build a repeatable workflow: implement a product information management (PIM) system like Unilog’s CX1 PIM to centralize, enrich, and distribute content. Outline clear steps for content creation, reviews, updates, and plan for content syndication to partners. Maintain strict version control so all channels show accurate data.
Measurement and Optimization
Track rankings, conversion rates, cart abandonment, and ROI to understand what’s working and where you can improve. These metrics are essential because they show how your enhanced product content directly impacts sales, customer experience, and your bottom line.
Getting Started DIY vs. Partnership Approach
Some distributors try to handle enhanced content in-house, but the volume and complexity of B2B product data make this costly and slow. McCoy’s Building Supply spent more than a decade manually capturing data from their vendors. But they said even the vendors didn’t have enriched data about their products. “It was a struggle,” admitted Kevin Shute, Director of Merchandising at McCoy’s. “Unfortunately, it took us 13 years to learn that we couldn’t do this ourselves in the long term.”

Creating, enriching, and managing thousands of SKUs requires dedicated expertise, tools, and time that many teams simply don’t have. It can also lead to inconsistent data and missed revenue opportunities.
On the other hand, partnering with an experienced provider gives you access to proven workflows, industry best practices, and scalable resources. A trusted partner can accelerate your time to market, maintain data accuracy, and help you adapt as your catalog grows. In most cases, partnering is the most efficient and cost-effective way to deliver the high-quality product content your customers expect. Once McCoy’s partnered with Unilog to do their heavy lifting and enhance their product data, they saw immediate results. With enriched, complete, and current content on their site, more of their web pages became indexed by Google, resulting in higher rankings in organic search results and an increased number of page views. “The more products with enriched data that we add to our site, the better results we get,” stated Shute.
Product Content Subscription Services
Product content subscription services give distributors a cost-effective, scalable way to enrich and maintain their catalogs without starting from scratch. With a subscription, you get ongoing access to curated, enriched, standardized product data for the SKUs you need. This data can be used for eCommerce, ERP systems, print catalogs, or anywhere accurate product information is required. Unilog’s CX1 Content Subscription is a strong example, which gives you access to a library of over 10 million pre-enriched SKUs, plus flexible SKU access, continuous updates, and easy syndication through the CX1 PIM to keep product information fresh across all your sales channels.

ARG Industrial subscribes to Unilog’s enhanced content to drive more traffic—and conversions—to their site. “I’m surprised at how well our products appear in search engine results with zero dollars spent on SEO,” remarked Mike Mortensen, President & CEO of ARG Industrial. “Our website is often right underneath the paid search, sometimes above the manufacturer’s website. That’s been an added benefit I didn’t realize we were going to get.”
Custom Content Services
Working with a partner for custom content services means you don’t have to tackle complex enrichment alone. Instead of relying on generic data, a dedicated team can help you build, fill gaps, and organize your product data to match your specific taxonomy and customer needs.
Unilog’s CX1 Content Services team works side by side with you to create accurate, enriched, and normalized content. We handle custom SKU creation, attribute mapping, taxonomy design, digital asset sourcing, and more. This ensures your content isn’t just complete, it’s tailored, competitive, and ready to help you sell more, faster.

For nearly 10 years, The Macomb Group has utilized Unilog’s content services to enrich, standardize, and normalize their extensive product catalog to industry standards and group the SKUs into parent/child relationships. Their enhanced 45,000 SKU catalog is unmatched in depth and value, enabling the wholesale distributor to become an indispensable resource for their customers. Jeff Fouchia, CIO of The Macomb Group, said, “I will put Unilog’s product content up against anybody’s—they are second to none!”
Choosing the Right Enhanced Content Partner
Not all content partners understand the unique challenges of B2B distribution. Look for a provider with:
- Deep industry expertise and vertical-specific knowledge
- Proven capabilities in product content enrichment, custom SKU creation, and digital catalog expansion
- Robust tools like PIM systems and syndication networks
- A clear, repeatable process for scaling your content initiatives
Working with Unilog: Our Process
At Unilog, we know that great product content fuels a great eCommerce experience and sustainable growth. That’s why we offer our CX1 Product Content solutions, designed specifically for B2B distributors.
With an ever-growing library of enriched product data covering more than 10 million active SKUs, plus industry-expert teams who understand your vertical, we help you move from raw data to compelling digital experiences quickly and efficiently.
Our connected solutions, from product content enrichment to custom SKU creation and syndication, ensure your buyers always see accurate, detailed information that helps them buy with confidence.
When you work with Unilog, you get more than a vendor. You get an eCommerce and product content partner committed to your success at every step.
See the Power of Enhanced Product Content—Free
Get 10 of your product SKUs professionally enriched at no cost. Experience the impact Unilog content can have on buyer engagement and conversion.
