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eCommerce

Transform your business website into a revenue-generating asset.

PIM

Manage and share your product content across your digital footprint with one easy-to-use tool.

Product Content

Expand your product catalog with our library of over 10 million actively managed SKUs.

Connect

Meet our growing integration hub for seamless harmonization to your business systems.

Why Connected Content and Commerce?

Learn why hundreds of independent businesses partner with Unilog to help them sell more online.

WHY CCC?

Industries

Find your industry and learn how our purpose-built solutions can help you grow.

Plumbing

Offer your customers an online extension of your plumbing showroom.

PVF

Get more out of every transaction for your pipe, valves, and fittings (PVF) supplies.

HVAC & HVACR

Create a next-level eCommerce shopping experience purpose-built for HVAC and HVACR.

Industrial Supply

Provide an endless aisle of SKUs with an eCommerce experience built for industrial supply.

Safety & Sanitation

Deliver trustworthy product content for your safety and sanitation business.

Electrical

Give your eCommerce site the spark it needs with custom solutions for electrical sales.

Retail Hardware & Home Improvement

Create new opportunities for growth with connected solutions built for specialty retailers.

Construction Materials

Share your construction product catalog across your sales channels with ease.

Pharma & Medical

Tackle customer demands with up-to-date pharma and medical products at your fingertips.

Why Connected Content and Commerce?

It’s more than a set of tools – We work closely with industry experts to understand the unique challenges of scaling your online catalog.

WHY CCC?

Customers

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Manufacturers

Create exceptional online shopping experiences for buyers – whether they are on your own site or your trading partners’ sites.

Wholesale Distribution

Transform how your business operates with a modern eCommerce platform built for B2B sales.

Retail/Showroom

Reach new customers with a digital extension of your in-store shopping experience.

Why Connected Content and Commerce?

We listen to our clients and continuously refine our products to help companies grow.

WHY CCC?

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The Org Chart of the Future

May 15, 2025 | Thought Leadership

Every so often, someone on your team does something so inventive, so quietly transformative, that it reshapes your sense of what’s possible. For me, that moment came when Adam Cusumano, our EVP of Product & Marketing, reimagined what a modern team could look like.

Adam didn’t just embrace AI—he operationalized it.

In a thoughtful and creative move, Adam introduced six AI-powered assistants, each with a unique persona and purpose: Blogger Lex, Press Penny, Story Sam, Pixel Piper, Sales Sasha, and Content Casey. These assistants were trained on Unilog’s brand voice, product expertise, and library of assets. They’re not bots on the sidelines; they’re embedded into our workflow, accelerating content creation, sparking ideas, and strengthening consistency. Of course, their work is always reviewed, refined, and human led.

Here’s what made it remarkable: Adam didn’t roll this out as a tech feature—he introduced them like new hires. Each with a name, role, and a warm welcome. This wasn’t a gimmick. It was a clear signal: AI can be a meaningful part of the team when implemented with clarity and care.

And it got me thinking—why stop with marketing?

At Unilog, we’re now preparing to evolve our org chart—and for the first time, it won’t include only people. It will also include AI agents. These assistants will be trained on our systems and business context to support Sales Enablement, automate Support workflows, assist QA in Engineering, and expand creativity in Marketing. They are not here to replace anyone. They are here to help our people focus on the high-value, human work that moves the business forward.

The org chart of the future is hybrid. People and programs. Employees and AI-powered assistants. And it’s not science fiction—it’s already underway.

What This Means for Our Customers

A more efficient Unilog means we can serve you with greater intent and focus—dedicating more time to high-value tasks that drive real results for your business. Whether it’s enriching your product content, supporting your digital growth, or delivering a smoother customer experience, this hybrid model allows us to operate smarter, faster, and more purposefully—so you see the impact where it matters most.

A New Way to Think About Teams

This vision was inspired by Adam’s pioneering work. We’re simply building on it. Because the future of work isn’t just about using AI—it’s about integrating it in ways that make us better teammates, better partners, and a better business.

At Unilog, we’ll always remain people-first. But we’re proudly becoming AI-forward. That means rethinking not just how we work—but who we work with.

Here’s to the org chart of tomorrow—starting today.

Curious how AI might fit into your org chart? Let’s talk.

Suchit Bachalli, CEO

About the Author:

Unilog CEO Suchit Bachalli has more than 20 years of technology sales and management experience in distribution, retail, and online commerce. As the company’s chief strategist and leader, Bachalli has advanced Unilog as a forward-thinking global technology and solutions provider that delivers innovation to its customers. Bachalli believes the foundation for success begins with a growth mindset and continues with a lifetime of learning.

Every business is different—let’s find the right solution for yours.

Unilog’s eCommerce and product content solutions are built to support the unique needs of distributors, manufacturers, showrooms, and retailers. Let’s explore how our platform can drive growth and efficiency for your business.

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