Project Details
| CLIENT | Million Décor Design |
|---|---|
| LOCATION | Arcadia, California |
| INDUSTRY | Kitchen and bath showroom serving homeowners and contractors |
| PROJECT | Showroom project management, digital proposals, and product selection workflow |
Strategy
Million Décor Design is a kitchen and bath showroom in Arcadia, California, serving homeowners, contractors, and customers planning everything from single-room updates to full-home remodels. As projects grew more complex, the team needed a better way to organize selections, build proposals, and keep projects moving as customers refined decisions.
Their goal was to create a more efficient consultation and quoting process that would allow staff to manage larger remodeling projects, maintain continuity across the team, and give customers a clearer way to review and collaborate on selections.
Solution
Million Décor Design partnered with Unilog to implement CX1 Showroom and CX1 SPEX Builder. Together, these tools created a connected workflow for organizing selections by room, building proposals faster, and maintaining project history for returning customers.
Sales consultants can now guide customers through product selections in the showroom, organize items into digital projects, and generate proposals without relying on manual spreadsheets. Customers can revisit their selections later, collaborate on decisions from home, and move forward with purchases more confidently.
The new workflow streamlined internal processes, improved collaboration with customers, and helped the team support more active projects while maintaining a high-quality showroom experience.