Customer Centricity in eCommerce Implementations
“Your website isn’t the center of your universe. Your Facebook page isn’t the center of your universe. Your mobile app isn’t the center of your universe.…
eCommerce Implementation
For decades, the B2B marketplace had an unwavering sales model in place that relied solely on sales calls and paper product catalogs. Today, the tides have changed. New kinds of customers and advanced technologies have disrupted this once stable business sector, causing many to rethink their business strategies.
Marks Supply
Marks Supply a Wholesale Distributor of Plumbing and HVAC Supplies saw an urgent need to expand its business to the web with increased pressure in the field. CIMM2, came at the perfect time, sparking Marks Supply’s interest with its ability to seamlessly integrate with its ERP system
3 Benefits of B2B eCommerce Investment That You May Not Have Realized
While eCommerce is a huge investment for a B2B company, it can return some very measurable benefits, such as increased profits, increased efficiency and customer…
Plan and Prepare for Your eCommerce Journey
Is your company ready to offer an online shopping experience for its customers? Before you begin the arduous but worthwhile journey to create an eCommerce…
Back-End Implementation and Data Voted Top Two Implementation Barriers
During a live poll at the recent B2B Online conference in Chicago, attendees ranked data (sharing, cleansing) and back-end integrations as the top two implementation…
Making Employees a part of the eCommerce Evolution
Setting up an online store is not only challenging in itself, but companies also have to be aware of how their employees view the transition.…
Against the Wind: De-coupling technology in the age of omni-channel
(This is an edited version of an article originally submitted to the Eclipse User Group October 2014 Newsletter) Nearly 24 years ago, I rode my…
B2B business? Join the eCommerce bandwagon!
Earlier this year Forrester and EpiServer conducted a survey on the success of B2B eCommerce. Appropriately titled ‘B2B eCommerce gets results – Get on board…
eCommerce for Small and Medium Enterprises (SMEs)
Small and Medium Enterprises (SMEs) are incubators for the growth of innovation and of employment. They not only play an important role in the United…