LiteratureAdd-on
CX1 Essentials: Unified Messaging
Consolidate chat and text into one inbox to boost sales, speed response, and simplify follow-ups.
Web chat, text messaging, and automated follow-ups come together in a single inbox—helping your team respond faster, stay organized, and deliver a modern customer experience. It’s quick, intuitive, and built right into your CX1 Essentials toolkit.
What’s inside this add-on
- Respond instantly, improving customer satisfaction and helping close more sales
- Send updates, quotes, and confirmations by text, giving customers a convenient way to communicate
- Promote events and specials with targeted text broadcasts
- Automate follow-ups to keep customers engaged without adding more work
Download the Full Document
Consolidate chat and text into one inbox to boost sales, speed response, and simplify follow-ups.

