CX1 PIM Datasheet

Like most B2B organizations, you have multiple systems with which you store and display product information. When product updates or changes are made in one system, rarely are they fed to the others. This silo effect causes inconsistent and incorrect data across channels, which leads to a poor customer experience. To create synergy across channels requires a dedicated product information management (PIM) solution. A PIM creates a controlled environment with clean, current product information you can deliver and share across your sales channels easily and efficiently.

The CX1 PIM removes the disparity and duplicity of multiple databases by creating a single repository for all your product data. With always accurate and consistent content available to customers, employees, and trading partners, you become a trusted and valuable resource. If you’re a distributor, our PIM enables you to take data from different manufacturers and normalize it to create a seamless shopping experience across your entire product catalog. If you’re a manufacturer, you can use our PIM to build and manage product specifications, copy, images, video, and associated datasheets and manuals for your entire SKU library. The CX1 PIM also has data governance controls to help you continually enrich and normalize your content to keep it clean, consistent, and up to date.

The CX1 PIM’s data layer functionality gives you the ability to create custom content and catalogs for your different audiences within a single system – without overriding the source data. With data layering, you can build separate catalogs and create unique copy, price points, and taxonomies for the items to share with specific sales channels or trading partners. All the while you continue to receive updates on the core data specifications ensuring your content is always up to date. This gives you the best of both worlds: continually maintained data and the ability to create custom content where needed.

Once you’ve customized your data for your different channels, the PIM enables seamless syndication to those channels – whether they’re internal customer-facing teams, distributors, third-party marketplaces, affiliates, or buying groups. Simply set up custom export parameters for each delivery point, and the CX1 PIM will automatically send the report to the designated channels. With CX1 PIM’s data layers, you no longer need to create multiple spreadsheets, track who gets what data, and verify the data was entered and delivered correctly – our system streamlines and automates the syndication process for you.

If you’re a distributor looking to expand your product offerings, our CX1 Product Content subscription gives you the ability to sell new brands, extend your existing product lines, and present additional product categories on your sales channels. Our content subscription program gives you access to more than 18 million SKUs, where you can choose as many or as few as you want to fit your budget and business needs. These SKUs can then be customized and shared with your affiliates, partners, and distributors through our CX1 PIM.

Give you staff easy access to a comprehensive knowledge base of your products with the CX1 PIM’s CSR portal. Designed in a reader-friendly web storefront format, the CSR portal displays a wealth of information about your SKUs, including product description, specs, alternate part numbers, datasheets, manuals, pricing, and more. Whether they’re in the office or out in the field, our CX1 PIM CSR portal makes it easier for your staff to answer product questions, find replacement parts, and configure the best solutions for your customers.

If you’re ready to add a PIM to your digital ecosystem, Unilog is here to help. Our CX1 PIM solution has earned high praise from industry analysts and customers as a “best-in-breed PIM.” Together, our CX1 eCommerce offerings, CX1 Product Content services, and CX1 PIM make up the CX1 Platform – a connected suite of product content and commerce solutions designed to help you get more out of every transaction.

What’s inside this datasheet

• Eliminate data silos that cause product content disparity and inconsistency across sales channels
• Maintain accurate, consistent, and comprehensive product content
• Easily share content required by trading partners and marketplaces
• Streamline data management efforts to drive operational efficiency
• A single repository to house and manage all your product data
• Always up-to-date content delivered everywhere you need
• In-built data quality management controls to create a golden record