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B2B eCommerce Tools Built for Customers on the Go

Discover how distributors can use technology to meet evolving contractor expectations, streamline purchasing, and create a seamless omnichannel experience.

Unilog logo with Laura Brown

Available on demand

Originally aired May 7, 2024

In this webinar, we explore the evolving expectations of contractor customers and how distributors can leverage technology to provide a seamless and personalized user experience.

We discuss:

  • The importance of providing convenient shopping capabilities for contractors, such as quick order pads, online RFQs, and account portals to check order status.
  • The rise of hybrid selling and how it plays into creating an omnichannel experience where each interaction – whether online or offline – is consistent, efficient, and engaging.
  • Efficiency tools designed for customers on the go – including ones that are built into your eCommerce site and others that complement your site.
  • Strategies to grow your customer base and revenue by embracing digital tools that save time and simplify the purchasing process.

Presented by

Laura Brown

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