Control the Search Experience on Your Site
What separates a sophisticated onsite search tool from a basic one — and the search functionality built into CX1 CIMM2.
An intuitive onsite search tool optimizes the user’s experience through auto-complete suggestions, a navigation bar with faceted attributes, and smart search that translates misspelled words and alternate terms into appropriate results.
From the business side, better search produces something equally valuable: meaningful data about visitor behavior and intent, which lets a team keep improving the experience rather than guessing at it.
This paper highlights the key differentiators of a sophisticated search tool, the components that make search effective, and the advanced search features built into Unilog’s CX1 CIMM2 eCommerce solution.
What’s Inside the Paper
What separates a sophisticated onsite search tool from a basic one — and the search functionality built into CX1 CIMM2.
Built With Apache Solr
The search engine underneath, and why the foundation determines the ceiling.
Customizable Configurations
Tuning relevance and behavior to your catalog rather than accepting defaults.
Predictive Searches and Powerful Matching
Auto-complete, synonym handling, and recovering from misspellings and alternate terms.
Site Search Diagnosis and Support
Finding the queries that fail and fixing them.
Insightful Reporting
Turning search logs into evidence about intent and gaps in the catalog.
Key Takeaways
- Relevant results depend on the algorithm, so the search engine underneath is a real architectural choice.
- Misspellings and alternate terms are normal buyer behavior — search has to absorb them, not punish them.
- Search reporting is the cheapest customer research available; failed queries name your content gaps.
- Faceted navigation matters as much as the search box for catalogs of any size.
Read the Full White Paper
What separates a sophisticated onsite search tool from a basic one — and the search functionality built into CX1 CIMM2.
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