Businesses are searching for additional ways to serve customers as they continue to operate with less resources and limited in-person contact brought on by the pandemic. Some have implemented a feature-rich eCommerce site with pickup and delivery options to...
Customer Experience
What is Headless Commerce, and How Does it Work for B2B?
If you’re a wholesale distributor, manufacturer, or specialty hardgoods retailer, you must be flexible and agile if you want to keep up with buyer expectations. But, to do that, your business systems must have the same latitude. The sophisticated needs of the B2B...
Comparison of Chatbots for B2B eCommerce Sites
Pros and cons of 5 chatbot platforms that can talk up your business Thinking about integrating a chatbot into your B2B eCommerce site? Check out our reviews of these five popular chatbot platforms, along with the pros and cons of each: HubSpot LiveChat/ChatBot for...
What is a Digital Branch for Wholesale Distributors?
You run a successful wholesale business dedicated to providing quality products and personalized service to your customers. You most likely have multiple branch locations, tens of thousands of items, and a team of experienced sales staff to assist buyers who call and...
How Orgill Dealers Are Driving Revenue via Their Digital Channel
Orgill does a tremendous job supporting their dealers by supplying them with resources and industry expertise to help build and grow their retail business. Along with high-quality products, brand-building marketing services, and a successful market-specific pricing...
Is Rash of Retail Store Closings a Warning Sign for Distributors?
You don’t have to be a consumer retailer to know what’s going on in the industry. Alarming reports have flooded the news concerning the growing number of retail store closings across the country. Well-known retailers are shutting down their brick-and-mortar stores in...
eCommerce Website Audit Checklist
Get your site in shape for the new year with our 20-point audit checklist As we start the new year, it’s the perfect time to perform a health check of your digital branch. Buyer needs evolve, product offerings change, and catalogs become more complex, which means your...
Be an eCommerce Contender with Punchout Capabilities
You may not be a big-time distributor with deep pockets, but that doesn’t mean you can’t compete with them in the eCommerce ring. With advancements in B2B technology, even small to mid-sized distributors can have a successful e-business, especially if they offer...
Cool Feature: Custom Logo Printed Products
As a distributor of products that protect workers from potential health and safety hazards, Mallory Safety & Supply recently safeguarded their own relevancy and future success by creating a new online buying experience that goes beyond any other safety product...
Cool Feature: Visual Parts Identifier
Finding a specific replacement part for a product can be a tedious, often painstaking process for both buyers and sellers. Some multi-component systems and large equipment can consist of dozens of parts and pieces – ranging from large fan motors to minute screws....